Director of Maintenance
The Director of Maintenance is responsible for overseeing all maintenance operations for a portfolio of commercial and residential rental properties across multiple locations. This role provides leadership to a maintenance team of up to 15 employees and oversees maintenance operations in Southeast Missouri and Western Kentucky. The Director of Maintenance ensures properties are maintained to high standards of safety and quality while managing repair projects through effective scheduling, budgeting, and vendor coordination. This role plays a key part in protecting asset value, controlling costs, and ensuring tenant satisfaction.
Email Resumes to Kyle Orf at kyle.orf@gillfamilyproperties.com.
Key Responsibilities
Multi-Location Oversight
- Direct and coordinate maintenance operations across multiple properties and cities in Southeast Missouri and Western Kentucky
- Travel between locations as needed to inspect properties, oversee projects, and support on-site staff
- Ensure consistent maintenance standards and procedures are applied across all locations
Team Leadership & Scheduling
- Supervise, train, and manage a maintenance staff of up to 15 technicians and support personnel
- Develop, organize, and oversee daily, weekly, and long-term maintenance schedules across all locations
- Assign work orders and projects based on priority, skill level, and geographic needs
- Conduct performance evaluations and support ongoing staff development
Maintenance Operations
- Oversee preventive, routine, and emergency maintenance for commercial and residential properties
- Ensure timely completion of work orders and repairs across all locations
- Establish and enforce maintenance standards, procedures, and safety protocols
- Respond to after-hours emergencies as required
Bidding & Vendor Management
- Prepare scopes of work and solicit bids for repairs, renovations, and capital improvement projects
- Evaluate bids, negotiate pricing, and recommend vendors and contractors
- Oversee contractor performance to ensure quality, timeliness, and compliance with agreements
- Maintain strong relationships with vendors and service providers in each market
Budgeting & Cost Control
- Assist in developing and managing maintenance budgets for multiple properties and locations
- Monitor expenses and identify cost-saving opportunities
- Approve invoices and ensure work aligns with approved budgets and contracts
Compliance & Safety
- Ensure compliance with local, state, and federal regulations, building codes, and safety standards
- Maintain proper documentation for inspections, permits, and repairs
- Promote a safe working environment for staff, tenants, and contractors
Communication & Coordination
- Work closely with property management, ownership, and other departments
- Provide regular updates on maintenance operations, staffing, and major projects
- Address tenant concerns related to maintenance in a professional and timely manner
Qualifications
- Proven experience in maintenance management for commercial and/or residential properties
- Strong leadership experience managing teams of 10+ employees across multiple locations
- In-depth knowledge of building systems (HVAC, plumbing, electrical, general construction)
- Experience preparing bids, managing vendors, and overseeing repair projects
- Strong organizational, scheduling, and problem-solving skills
- Ability to manage multiple properties and priorities simultaneously
- Proficiency with maintenance management software and standard office applications
Preferred Qualifications
- Trade certifications or technical training
- Experience with capital improvement projects and large-scale renovations
- Knowledge of Missouri and Kentucky building codes and regulatory requirements
- Ability to travel regularly between properties in Missouri and Kentucky
- Availability for emergency response as needed
Gill Family Properties
Kyle Orf
